Join Trivium Group – Where Expertise Meets Impact
At Trivium Group, we’re more than just a full-service Amazon agency—we’re a powerhouse of passionate experts helping brands scale profitably on Amazon. We work as an extension of our clients’ teams, providing top-tier strategic growth solutions without the hefty price tag. Our company thrives on strong systems, sharp people, and solid values—and now, we’re looking for an exceptional Operations Associate (Remote) to join our team!
ABOUT THE ROLE
As an Operations Associate, you will be detail-oriented and organized to join their dynamic team, initially with a strong focus on the Sales division. In this role, you will be responsible for ensuring smooth, efficient, and compliant processes, supporting our teams with essential administrative tasks, managing data integrity, and performing audits. The ideal candidate will be committed to accuracy, thrive in a fast-paced environment, and be enthusiastic about providing consistent support to our sales team. This role is crucial to the success of our sales operations and offers growth opportunities.
WHAT YOU’LL DO
- Team Support: Assist our teams with a variety of administrative tasks such as scheduling meetings, preparing reports, and maintaining accurate sales records.
- CRM & Data Management: Ensure all client records in HubSpot and other systems are consistently updated and accurate, maintaining data integrity across the board.
- Cross-Department Coordination: Collaborate with Sales, Marketing, Operations and other teams to ensure seamless communication and resource flow that aligns with sales goals.
- Audits & Compliance: Perform daily audits to ensure adherence to internal processes, ensuring compliance and accuracy in all data and documentation.
- Client Interaction: Respond to client inquiries in a timely, professional manner, and escalate issues to the appropriate sales team member when needed.
- Reporting & KPIs: Track performance metrics, generate reports for the sales team and management, and provide actionable insights for improvement.
- Presentation & Proposal Support: Assist in preparing presentations, proposals, and other sales collateral for client meetings.
- Administrative Assistance: Provide additional administrative support as needed, ensuring all tasks contribute to the efficiency of the sales department and other divisions.
WHAT WE’RE LOOKING FOR
- Fluent English (written and verbal).
- Exceptional attention to detail, ensuring high accuracy in data entry, reporting, and documentation.
- Strong organizational skills, with the ability to manage multiple priorities and meet deadlines.
- Flexibility and adaptability to handle evolving priorities in a growing company.
- Proven experience in sales administration or operations support, ideally in a fast-paced sales environment.
- Proficiency in using the Google Suite and HubSpot.
- Ability to work independently while also thriving in a collaborative team environment.
- Strong verbal and written communication skills, with the ability to communicate effectively across all levels of the organization.
- Knowledge of sales processes and a continuous improvement mindset, with a desire to enhance the sales team’s efficiency and effectiveness.
WHAT WE OFFER
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Competitive Salary – Based on experience and expertise
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Fully Remote – Work from anywhere with a reliable internet connection
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Semi-Flexible Hours Core hours: 9:00 AM-14:00 (Eastern Standard Time), with flexibility for the remaining 3 hours
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Paid Time Off – 36 PTO days/year
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Professional Growth – Develop your skills in a dynamic, international team
Apply today and grow with Trivium Group! 🚀
Note: If you don’t think you meet all the criteria, but still are interested in the job, please apply. Nobody checks every box. We prioritize flexible candidates willing to learn and grow professionally.
Give yourself the chance to be part of the greatest team!
